Understanding Claims Made (2 Hours of P&C CE Credit)
Did you know....Individuals engaged in the sale, consultation or adjustment of claims-made policies in the State of
Colorado are to have a one time 2 Hour class on claims made?? This seminar is very useful for agents in other states as
well that deal with claims made. We will discuss the difference between Claims Made vs Occurrence, Triggers for
Claims Made and answer the questions "What is the Retro Date"? We will also look at examples of retro dates, policy
terms and claim examples. Also covered is the reporting endorsement or "Tail" coverage, advantages and disadvantages
of Occurrence vs Claims Made and pointers for agents.
Organized Fraud (2 Hours of P&C CE Credit WYOMING ONLY)
This class will cover some of the costs of insurance fraud and how organized groups are affecting the industry. We
will discuss how organized groups work to defraud insurance companies. We will also cover who is involved and the
types of scheme they perpetrate, including auto accident schemes, slip and fall losses, and nomadic activity. We will
also cover the suspicious loss indicators that are involved with these type of losses.
Medical Fraud (2 Hours of P&C CE Credit WYOMING ONLY)
We will cover some of the costs of insurance fraud and also how medical fraud affects the insurance industry. We will
discuss the suspicious loss indicators involved with Bodily Injury claims, Medical Payments claims, Workers'
Compensation and Disability coverage claims. We will also discuss medical bill schemes and issues involving
electrodiagnostic testing.
Ethics and The Claims Professional (3 Hours P&C CE Credit)
The course will begin by defining ethics and then moving to definition of what is a claims professional. We will review
the Unfair Claim Practices Act and spend additional time reviewing the Colorado Unfair Claim Settlement Practices and
challenging terms. For those interested in Wyoming, we will review the Wyoming Unfair Claim Settlement Practices.
Continuing on the course will review 2 case studies in team environement. We will cover what happens if you violate a
statute and how to avoid Bad Faith. We will conclude with Customer Service and finalize with some take aways.
Discovering D&O Coverage (2 Hours P&C CE Credit)
Seminar will start with today's reasons to have D&O coverage and move into policy review including insuring
agreement, coverages, who is insured, deductible, limits, exclusions and claims. We will briefly discuss D&O Excess
coverage and conclude with student take aways from the course.
Excess & Umbrella Liability Policies (2 Hours P&C CE Credit)
Starting with the general purpose and history of Excess and Umbrella liability and then moving into layers of coverage,
losses, policy forms (both occurrence and claims made), limits, and policy language/insuring agreement. Will also
discuss TRIA, dec page and conclude with brief review and questions.
Wyoming Worker's Compensation (4 Hours P&C CE Credit Wyoming Pending)
This course has been specifically written for Wyoming as a monopolistic workers compensation state. We will start by
reviewing the WY Workers Compensation Act and Definitions and move into Rights & Remedies of Employers/Employees,
Extra hazardous Industries & Occupations, Rates & Calculations, Premium Payments & Payroll Reports, Coverage for
"out of state" injuries, Public Contract Work and Employer Registration. The final section will be spent on Claims in
workers compensation along with Misrepresentations and/or False Statements.
Captives: Fundamentals & Features (2 Hours P&C CE Credit)
If you haven't yet experienced working with the captive market then you will especially find this seminar interesting
and unique. We will start with the definition of a captive and then move into the history, purpose, structures and
domiciles. Seminar will continue by exploring the types of captives along with their goals and many benefits. We will
also look at the disadvantages and nonconventional use of captives. Seminar will finalize by discussing risk retention
groups, TRIA Act and steps needed to form a captive.
Flood Insurance (3 Hours of P&C CE Credit)
The NFIP is requiring that all licensed producers in property, casualty or personal lines of authority who sell federal
flood insurance policies have a one-time 3 hour flood training course. This course will satisfy that requirement. The
course will include the increased need for flood insurance, what is flood insurance, property eligibility, types of
programs, who needs flood insurance, flood maps and zones, the flood insurance policy, general rules, rating and
claims along with agency resources. A good overall review course as well for those that have sold flood insurance in
the past.
Business Ethics: You, Your Office and Beyond (3 Hours of Ethics CE Credit)
This brand new ethics course for 2009 revolves around three distinct areas of ethics – You, Your Office and Beyond.
We will start the class with a ethics self-assessment and discussion followed by reviewing the Pledge of Integrity,
Principles and Virtue and a “rate yourself” section. In Part II we will look at your work environment and the right and
wrong concepts of ethics along with responsibility and a company ethics assessment. In Part III we go “beyond the
office” and look globally into corporate responsibility, transparency and global citizenship. The course includes the
every popular case studies as well.
Business Income & Extra Expense (2 Hours of P&C CE Credit)
Lets try to solve the mystery of these coverages by starting with what we do know and then delve into the coverage
forms, requirements for coverage, additional coverages, coverage extensions. We will strive to simplify the
coinsurance requirement and provide options for meeting that requirement. The seminar will review the business
income form, some case studies and end on common errors made on Business Income.
Applied Insurance Agent Ethics (3 Hours of Ethics CE Credit - New June 2010)
What are ethics? From where do they come? Are ethics for insurance agents black and white or are they gray? This
workshop will explore the ethical foundations and sources of our individual, societal, industry, and avocation ethics. In
addition, it will explore through participant discussion ethical challenges that most agents confront daily in carrying
out their agent role. By looking at a wide range of insurance operations which give rise to ethical challenges, course
participants will leave with a greater understanding of how their daily operations impact their ethical outcomes.
Certificates of Insurance (1 Hour or 2 Hour CE Credit - New April 2010)
Over the past ten years, Certificates of Insurance (COIs) have become more challenging to most agents’ daily
insurance operations. This workshop will provide an overview of the issues causing these changes. It will also focus on
the recent ACORD 25 change and how agents need to comply with using the revised form.
Applied Personal Lines Risk Management Topics (2 Hours of CE Credit)
Like other lines of insurance, personal auto and homeowners policies are not static and are subject to continual
interpretation of the courts as well as changing society changes. This workshop will address six topics for these two
lines of insurance that most personal lines agents have confronted or will experience in the next ten years: HO
Definition of Insured; HO In-Home Business; HO Going Green; PAP Rental Car Coverage; PAP Non-Owned Auto
Coverage; and PAP Public Livery Exclusion.
The Marketplace for Business Owners Policies (2 Hours of CE Credit)
This workshop focuses the growing capabilities of Business Owners Policies to cover most small and medium
commercial accounts. As this policy form evolves, it continually adds coverage to the basic package but agents need
to understand the importance of good risk management fact-finding for these accounts so they can customize the
policies to better fit their customers’ needs. This session will also review the 2010 ISO BOP endorsements and
revisions.
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